At Bridging The Gaps Home Care, we prioritize the trust and confidence you place in us. Your privacy is of utmost importance, and we are committed to safeguarding your personal information with the highest standards of security and confidentiality. Our Privacy Policy outlines how we collect, use, and protect your data, ensuring transparency and peace of mind for you and your loved ones. We are dedicated to maintaining your privacy while providing compassionate and personalized in-home care services.

  1. Data Collection:

    We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form.

  2. Data Usage

    We use your data solely for sending updates, promotions, and reminders related to our services.

  3. Data Security

    We protect your data with secure storage measures to prevent unauthorized access.

  4. Data Retention:

    We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

    • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

    • Contact Bridging The Gaps Home Care at 205-738-0061 or service@btghomecare.com for HELP or to STOP receiving messages.

  5. Opt-Out:

    You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to service@btghomecare.com or 205-738-0061. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text with our phone number, email, and website. We are here to help you.

  6. Non-Sharing Clause:

    We do not share your data with third parties for marketing purposes. Bridging The Gaps Home Care will not sell, rent, or share the collected mobile numbers.

  7. Contact Us

    If you have any questions or concerns about our privacy practices, please don’t hesitate to reach out to us—we’re here to help.